I. Overview and scope

This Privacy Notice explains how VOLLMER of America Corp ("VOA," "we," "us") collects, uses, discloses, and protects personal information through our websites and online services, including related pages, features, and content (collectively, the "Services"). This notice applies regardless of the domain, system, platform, or device used to access the Services (e.g., desktop or mobile).

II. Key definitions

For purposes of this Privacy Notice:

• Personal information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) to a particular individual or household.
• Processing means any operation performed on personal information, whether automated or not, such as collecting, recording, organizing, storing, using, sharing, analyzing, deleting, or destroying it.
• Service provider/vendor means a company that processes personal information on our behalf under a written agreement.

III. Who we are and how to contact us

VOLLMER of America Corp.
115 Enterprise Drive
Pittsburgh, PA 15275
Phone: 412-278-0655
Email: info-us@vollmer-group.com
Privacy requests: Email info-us@vollmer-group.com with the subject line "Privacy Request."

IV. What we collect

Depending on how you interact with our Services, we may collect:

• Contact information (e.g., name, company, email address, phone number) if you submit an inquiry or form
• Business information you provide (e.g., company name, job title, location)
• Communications (e.g., emails or messages you send to us)
• Website and device information (e.g., IP address, browser type, device type, operating system, pages viewed, approximate location derived from IP address)
• Log and security data (e.g., timestamps, referrer URLs, error logs)

V. How we use personal information

We process personal information as permitted by applicable US laws to:

• Provide and operate the Services
• Respond to inquiries and provide customer support
• Communicate about products, services, and VOA-related updates you request
• Maintain the security and integrity of our Services (fraud prevention, misuse detection, troubleshooting)
• Improve our website performance and user experience
• Comply with legal obligations and enforce our rights

VI. Cookies and similar technologies

We use cookies and similar technologies to enable site functionality, remember preferences, and understand how visitors use our Services.

Your choices

• You can manage cookie preferences using our cookie banner (if available) and through your browser settings.
• You may also use browser-based opt-out signals where supported (for example, Global Privacy Control).

Some site features may not work properly if you disable certain cookies.

VII. Disclosure of personal information

We may disclose personal information to:

• Service providers/vendors who help operate our Services (e.g., website hosting, analytics, survey tools), under contracts designed to protect the information
• Legal, regulatory, and security recipients when required by law, subpoena, court order, or when we believe disclosure is necessary to protect rights, safety, and security

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

VIII. Third-party tools and embedded features

Our Services may include tools or embedded features provided by third parties. Depending on your settings and interactions, these providers may collect information through cookies or similar technologies.

These may include:

• Google Tag Manager (tag deployment/management)
• Google Maps (embedded location maps)
• SurveyMonkey (hosting/analyzing surveys)
• Social platforms and embedded media: YouTube, Facebook, Instagram, LinkedIn
• Google Analytics (site measurement and performance analytics)

To reduce linking of visits to your social accounts, log out of those services before visiting our site and adjust your browser/cookie settings.

IX. Server logs

When you visit the Services, our servers may automatically record information such as the pages requested, date/time of access, browser type, operating system, referrer URL, and IP address. We use this information for site operation, security, and troubleshooting.

X. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Data transmitted between your browser and our servers is typically protected using encryption in transit (HTTPS). Please note that standard email communications may not be encrypted.

XI. Data retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Notice, including to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and how it is used.

XII. US privacy rights

Depending on your state of residence, you may have rights to request:

• Access to certain personal information we maintain about you
• Deletion of certain personal information
• Correction of inaccurate personal information (in some states)

To submit a request, email info-us@vollmer-group.com with the subject line "Privacy Request." We may need to verify your identity before completing certain requests.

XIII. Children’s privacy

Our Services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

XIV. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. The “Last Updated” date below shows when it was most recently revised. Updates will be posted on this page.

Last Updated: February 10, 2026

XV. SalesViewer® Technology (B2B Website Analytics)

We use SalesViewer® technology provided by SalesViewer® GmbH to help us understand how business visitors use our website and to support business-to-business marketing, market research, and website optimization. SalesViewer uses a JavaScript-based code to collect company-related visit information and website usage data (for example, which pages are viewed and when). The information collected is encrypted using a one-way hashing process and is pseudonymized, meaning it is not used to personally identify individual website visitors. SalesViewer data is retained only as long as necessary for the purposes described above, unless a longer retention period is required by law. You may opt out of SalesViewer data collection for this website at any time by clicking OPT OUT. This will place an opt-out cookie on your device. If you delete your browser cookies, you will need to click the opt-out link again.