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If necessary, we'll be there quickly: If, despite everything, a fault should occur or if you need help, our experts are of course available – on the telephone, via remote diagnostics or in person on site.
Basically, whenever you have any questions, just give us a call. Our experienced employees will deal with your concern. We will settle any problems quickly, efficiently and easily from anywhere in the world. Guaranteed to be available from 8:30 a.m. to 4:00 p.m., with short response times and competent support, our services are essential basics for high machine availability and an efficient production process.
To support the telephone consultations, we can set up an Internet connection for the latest machine types between your machine and VOLLMER Service. As well as diagnosing a fault, we also provide programming support.
Or you will receive support from our experts with the inspection, maintenance, repair or overhaul of your machine directly on your premises. VOLLMER has 75 service technicians all over the world, who receive ongoing training in all product areas of the company and can travel to you.
- Telephone consultation
- Remote diagnostics